A telehealth GP consultation is a medical appointment conducted remotely, usually by telephone or video call where available. It allows a doctor to assess suitable health concerns, provide medical advice and discuss treatment or follow-up care without an in-person visit.

You can contact Keysborough Superclinic to enquire about available telehealth appointments. Our team can explain the booking process, appointment availability and whether telehealth may be appropriate for your medical concern.

Medicare rebates may be available for eligible telehealth consultations when the applicable Medicare Benefits Schedule (MBS) requirements are met. Eligibility depends on your circumstances, the type of consultation and applicable requirements. Please contact the clinic to confirm your eligibility and any out-of-pocket costs.

For many standard GP telehealth services, Medicare eligibility generally requires a face-to-face consultation with your GP or another GP at the same practice within the previous 12 months, unless an applicable exemption or alternative eligibility arrangement applies. Other requirements may apply depending on the service and your MyMedicare registration.

Your doctor may assess your repeat prescription request during a telehealth consultation. Prescriptions are not guaranteed and depend on your medical history, clinical assessment, medication type and applicable prescribing requirements. An in-person appointment may be required.